Jobsfunter is listing this job opening under WNS in Durban,KwaZulu-Natal,SouthAfrica 2022 exclusively on jobsfunter.com
About the job
WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 41,000+ Professionals serve across 60 delivery centers in 16 countries worldwide, including China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.
WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.
Why join us?
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Business sales agent required to handle incoming calls from business customers ,identifying their business needs and providing a solution that will best fit their needs ,thereafter providing the suitable .Assist with queries relating to pending sales activation. To actively grow and defend core markets, thereby generating revenue and improving customer satisfaction.
Job-Related Knowledge, Competencies & Skills Required
- Business sales experience
- Telephone Etiquette
- Stress Tolerance;
- Processing Speed;
- Selling Techniques;
- Listening Skills;
- Computer Applications;
- Problem Solving;
- Time Management;
- Reading & Writing;
- Information Locating
- Other Specific Requirements
- Products and Services Regulations
- Policies and Procedures
- Qualifications Required
- A Matric/Grade 12 Certificate
- Experience Required
- 24 months business sales experience within a telecommunications industry as a call centre agent
Vacancy Type: Full Time
Job Location: Durban,KwaZulu-Natal,SouthAfrica
Application Deadline: N/A