Wells Fargo Hiring – Relationship Banker

Job Description:

Wells Fargo is seeking a Relationship Banker (SAFE) in Consumer and Small Business Banking, as part of Branch Banking. Learn more about our career areas and lines of business at wellsfargojobs.com .

Job Responsibilities:

• Provides mobile options to customers
• Present recommendations for resolving inquiries and service requests regarding customers’ accounts
• Identify opportunities to leverage partners and connect customer with the appropriate partner or relationship manager to meet their needs
• Identify opportunities for offering a full range of Wells Fargo retail banking deposit and credit products and services, based on customers’ needs
• Provide information to internal partners and external sources to further enhance the customer experience
• Participate in building relationships with customers and spend time understanding required needs
• Analyze tactical business challenges related to full-service banking experience to emerging affluent and high-value customers
• Partners with financial advisors to understand appropriate introductions to address the needs of customers with investment or retirement needs
• Open and service accounts within authorized limits, and exercise independent judgment while creating plans for follow-up and scheduled contacts with customers

Job Requirements:

• Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
• Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
• Ability to be proactive, innovative and creative in meeting customer and enterprise needs
• High motivation with ability to successfully meet team objectives while maintaining individual performance
• Knowledge and understanding of book of business
• Ability to interact with integrity and professionalism with customers and employees
• Knowledge and understanding of financial services consumer lending products
• Ability to educate and connect customer to technology and share the value of mobile banking options
• Knowledge and understanding of retail compliance controls, risk management, and loss prevention
• Ability to make client calls and actively participate in the sales development process
• Ability to follow policies, procedures, and regulations

Qualification & Experience:

• Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
• Customer service focus with experience handling complex transactions across multiple systems
• Experience mentoring and peer-coaching others
• Experience assessing customer needs and recommending products/services to fulfill those needs
• Experience using strong business acumen to provide financial services consultation to small business customers

Job Details:

Company: Wells Fargo

Vacancy Type: Full Time

Job Location: Greensboro, NC, US

Application Deadline: N/A

Apply Here

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