Virgin Atlantic Careers – Customer Centre Advisor

Website Virgin Atlantic

Job Description:

Virgin Atlantic is still proudly flying, creating the same fabulous flight experience we’re famous for, and we’re busily laying the foundations for a profitable future. We know that the right people are key to creating success, we’re delighted to be advertising for some brilliant new team members to join us and help us achieve our vision.

Job Responsibilities:

  • Ensuring high levels of attention to detail and providing accurate information, to minimise the need for the customer to contact us again.
  • Working towards monthly sales, productivity, and customer satisfaction targets.
  • Attending and contributing to team meetings and briefings. Sharing and receiving best practice with colleagues.
  • Proactively ensuring that your individual coaching objectives are met and that your skill levels are constantly developed.
  • Maximizing revenue at every opportunity, by listening to customers and their needs.

Job Requirements:

  • A sufficient and safe environment when working from home
  • Self-motivation, with the ability to confidently work independently

Qualification & Experience:

  • Significant experience in Customer Service

Job Details:

Company: Virgin Atlantic

Vacancy Type: Full Time

Job Location: Manchester, England, UK

Application Deadline: N/A

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