US Foods Employment – Account Coordinator

Website US Foods

Job Description:

The Account Coordinator will support the National Sales team by addressing and resolving Account Executives’ questions / requests in a timely manner; this includes identifying profit improvement opportunities for assigned customers through knowledge and use of U.S. Foods products, systems, and tools. Maintain necessary internal records and order guides for assigned customers. Provide Account Executives (AEs) with administrative / internal reporting support.

Job Responsibilities:

  • Work with functions to monitor slow and dead inventory for supported customers
  • Maintain customer order guides, including menu changes
  • Manage billing and accounts receivable for AEs’ customers; run and distribute A/R concept report
  • Provide analysis to AE to escalate with customer as needed
  • Work with divisions and corporate SPL department to ensure correct pricing to the customer; coordinate any audits between divisions and SPL Department
  • Receive vendor contracts from customers and forward to all divisions and SPL coordinators; maintain records of any national vendor contracts in the office
  • Provide product listings and usage to divisions in case of business transfer
  • Conduct analysis to produce customer reports in support of AE sales efforts
  • Manage logistics planning and inventory for assigned customers in coordination with functions; coordinate LTOs and new/discontinued menu items; Track LTO items as they are received and during promotion and address potential issues proactively to ensure seamless customer experience
  • Assist AEs with internal reporting and record-keeping
  • Support AE in preparing for customer visits / business reviews for all non low-influence customers; surface potential selling opportunities to help set customer strategy
  • Proactively identify opportunities to support AE in driving profit through analytical review of assigned customers, including driving compliance, conversions and penetration opportunities

Job Requirements:

  • Strong computer skills including a working knowledge of Microsoft Word, Outlook, Excel and PowerPoint required;
  • Exceptional interpersonal, communication, leadership, cross functional collaboration and influencing skills
  • Strong critical thinking and analytical ability; able to interpret data and translate into actionable steps
  • Analytical background; previous MS Excel work responsibilities or training required

Qualification & Experience:

  • Previous food service experience a plus but not required
  • Minimum of 2 years experience in sales support or customer service with a prior track record for providing key account support and maintaining customer relations
  • Salesforce.com experience a plus; demonstrated ability to become proficient in internal applications
  • High School diploma or equivalent required; College degree preferred

Job Details:

Company: US Foods

Vacancy Type: Full Time

Job Location: Oklahoma City, OK, US

Application Deadline: N/A

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