United Express Jobs in Los Angeles – Customer Service Agent

Job Description:

Cross-utilized Agents can do it all. They help passengers throughout the airport – at the ticket counter, kiosk, gate, baggage service office, on the ramp, and more!

Job Responsibilities:

• Whether helping with reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected
• In Customer Service, you’ll make every interaction a positive one
• Caring is job one regardless of our customer’s disposition or travel challenges. As a UGE Customer Service Agent, you will be
• required to remain calm, positive, and caring even when our customers might be having a bad day
• To be successful in this role, you’ll need patience, empathy, the ability to listen along with an ability to make informed decisions in sometimes stressful situations

Job Requirements:

• You must love physical activity, as you will be lifting as many as 100 items per flight, some weighing as much as 70 lbs
• You will be working outside in all kinds of weather, as flying never steps because it rains, snows or is too hot
• You’ll need a commitment to safety at all times, including an attention to detail and your surroundings

Qualification & Experience:

• You should be committed to caring for our equipment, aircraft, and bags as if they were your own (passengers can see you!) and providing excellent customer service for your fellow UGE employees

Job Details:

Company: United Ground Express

Vacancy Type: Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

Apply Here

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