United Ground Express Careers – Duty Manager

Job Description:

The Manager on Duty is responsible for oversight of UGE’s operational performance and employee group at a hub location while supporting a safe, caring, dependable and efficient work environment. The Manager on Duty will ensure compliance with all safety, quality, and compliance standards established by United Ground Express, United Airlines, and any regulatory authorities.

Job Responsibilities:

• Provides oversight to the scheduling and monitoring of employees to ensure proper staffing levels to achieve or exceed performance goals
• Ensure all employees are properly trained and understand their assigned duties
• Ensures the assigned location operates in a safe, caring dependable and efficient manner at all times
• Ensure all injuries, incidents, accidents, and/or customer service issues are properly documented and corrected
• Comply with all safety, security, and customer service quality standards and procedures.
• Perform other duties as assigned
• Responsible for building and maintaining a positive work environment, strong employee relations, and collaborative relationships among the management and union represented employee base
• Responsible for operational compliance, audits, financial reporting and budgeting
• Provides coaching and direction to achieve or exceed performance and quality standards

Job Requirements:

• Organization and planning skills
• Must possess and maintain a valid US state driver’s license. (Suspended, expired, revoked or denied licenses are not valid.)
• Strong leadership skills, with the ability to motivate and coach others
• Flexible schedule availability to provide oversight to a 24 hour per day 7 days per week operation including weekends and holidays
• Ability to manage airport operations independently
• Demonstrates a calm demeanor during periods of high volume or irregular operations
• Strong problem solving skills and drive for excellence
• MS Office applications

Qualification & Experience:

• Ability to work in a dynamic, fast paced operational environment
• Analytical thinking, goal-directed leadership and service-oriented performance
• Strong communication and interpersonal skills

Job Details:

Company: United Ground Express

Vacancy Type: Full Time

Job Location: Denver, CO, US

Application Deadline: N/A

Apply Here

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