TSB Careers – Digital Product Designer

Website TSB

Job Description:

As a TSB Digital Product Designer, you’ll play a pivotal role in the design of our Digital Banking propositions by bringing to life seamless, consistent customer journeys, supported by customer needs and competitor research.

Job Responsibilities:

  • Analyze how new propositions meet consumer preferences, documenting functional requirements to compliment the technical and customer experience solution
  • Produce high quality UX design solutions through wireframes, flow diagrams, storyboards, site maps, and prototypes.
  • Visualize, articulate and solve complex problems
  • Use data to understand users needs, incorporating into designs and translating to user stories
  • Participate across TSB’s design process – Discovery, Research, Concept, Design, Test and Measure, ensuring human centred design is implemented
  • Support all forms of customer research required for successful delivery of a project using interviews, guerrilla and lab based testing approach
  • Contribute to the effective management of risks and issues associated with solution designs
  • Understand and collect business goals and needs to design intuitive and frictionless customer journeys

Job Requirements:

  • Knowledge of Agile delivery methodologies and the ability to move from analysis to synthesis and/or design intent.
  • Skills include: demonstration ability to apply logical thinking, gathering and analysing information and evidencing key performance indicators (KPIs)
  • Strong ability to recognize and predict use-cases and user interaction, including happy path, edge cases, and incorporate them into designs

Qualification & Experience:

  • Ideally experienced multiple design and delivery roles, for example being a Business analyst, Service designer, Product owner, UX designer, Product designer
  • Excellent understanding of user-experience design for mobile and the web, technology trends, demonstrable design skills, and ability to show relevant work

Job Details:

Company: TSB

Vacancy Type: Full Time

Job Location: London, England, UK

Application Deadline: N/A

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To apply for this job email your details to bfdirb6788@gmail.com