Website The Job Network
This Jobsfunter Listing is about The Job Network in North Richland Hills, TX 2022
About the job
Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
As the Specialist, Collections, you will support the collections functions by partnering with our customers to resolve issues and collect on outstanding balances. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. If you’re looking for a growth opportunity, join us at XPO.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day: Provide correspondence and supporting documentation in a fast paced, goal-oriented collections department in a timely mannerEfficiently use resources to research, resolve and respond to complex customer issues Make a minimum of 30 outbound calls per day on outstanding accountsIdentify collections issues and forward them for resolutionProvide customers with correspondence Perform uploads to customer websitesAbility to effectively probe in conversations to understand customer’s wants and needsConsult and guide customers to the appropriate next step based on their situationDeliver exceptional customer experience in all interactions through inbound and outbound calls to meet goals Demonstrate the ability to handle situations which may require adaptation of response according to customer responsePerforms other duties as assigned What you need to succeed at XPO:
At a minimum, you’ll need: 1 years of high-volume collections experienceExperience with Microsoft Office products including Excel It’d be great if you also have: High school diploma or equivalent educationSolid knowledge of Mainframe, Oracle, and GetPaid systemsUnderstanding of rule setsate aids and contractsExcellent written and verbal communication Ability to prioritize and manage multiple responsibilitiesIncredible work ethic, strong attention to detailGoal-oriented with solid problem-solving skills Be part of something big.
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review XPO’s candidate privacy statement here.
PandoLogic. Keywords: Collection Coordinator, Location: North Richland Hills, TX – 76180
Company: The Job Network
Vacancy Type: Full-time
Job Location: North Richland Hills, TX
Application Deadline: N/A