Target Job Openings – Inbound Operations Team Leader

Website Target

Job Description:

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, instock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.

Job Responsibilities:

  • Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement
  • Enable a consistent experience for our guests by ensuring product is in stock and available
  • Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
  • Establish clear goals and expectations and hold team members accountable to expectations
  • Assess all GM backroom, sales floor areas and review reporting to identify gaps and develop a plan to resolve
  • Create a scheduling plan in partnership with your ETL based off of monthly and weekly business workload and guest traffic
  • Lead team onboarding and learning
  • Work a schedule that aligns to guest and business needs (this may include early morning, evening, overnight shifts and weekends)
  • Utilize your workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open
  • Lead and follow-up on organizational and operational change
  • Evaluate and recommend candidates for open positions and develop a guest-centric team
  • Be an expert of operations, accuracy and efficiency

Job Requirements:

  • Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
  • Skills in process improvements and workload efficiency
  • Knowledge of guest service fundamentals and experience building a guest first culture on your team
  • Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals

Qualification & Experience:

  • Experience leading a team of hourly team members including: skills in interviewing, developing, coaching, evaluating and retaining talent

Job Details:

Company: Target

Vacancy Type: Full Time

Job Location: Memphis, TN, US

Application Deadline: N/A

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