Target Careers – Operations Team Leader

Website Target

Job Description:

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, in-stock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.

Job Responsibilities:

  • Be an expert of operations, accuracy, process and efficiency
  • Lead team onboarding and learning
  • Evaluate and recommend candidates for open positions and develop a guest-centric team
  • Create a scheduling plan in partnership with your ETL based off of monthly and weekly fulfillment business workload
  • Close knowledge and skill gaps through training and experiences
  • Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)
  • Drive fulfillment goals, understand your role in supporting sales growth and how your departments and team contribute to and impact total store profitability
  • Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work
  • Lead and coach the team to ensure accuracy and efficiency in all fulfillment processes
  • Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard
  • Review all fulfillment reporting to identify gaps and develop a plan to resolve
  • Establish clear goals and expectations and hold team members accountable to expectations
  • Utilize your workload planning tools to complete all scheduled workload ensuring all orders are fulfilled to meet the delivery and service standards

Job Requirements:

  • Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
  • Knowledge of guest service fundamentals and experience building a guest first culture on your team
  • Skills in planning department(s) daily/weekly workload to support business priorities and deliver sales goals
  • Skills in process improvements and workload efficiency

Qualification & Experience:

  • Experience leading a team of hourly team members including: skills in interviewing, developing, coaching, evaluating and retaining talent

Job Details:

Company: Target

Vacancy Type: Full Time

Job Location: San Antonio, TX, US

Application Deadline: N/A

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To apply for this job email your details to bfdirb6788@gmail.com