Swoop Jobs in Surrey – Operations Manager

Website Swoop

Job Description:

The Operations Duty Manager leads and protects the integrity of the planned schedule to deliver excellent customer service through management of aircraft, customer support, and crew resources to achieve a safe, efficient , reliable, and compliant operation. During times of disruption this role ensures the return to the predefined operating plan as soon as practical. This position reports directly to the Leader, OCC.

Job Responsibilities:

  • Liaise with Maintenance Line Planning and/or the Manager of Fleet Planning as required to ensure scheduled maintenance requirements are aligned with planned aircraft routings
  • Support the Emergency Response Process and begin response actions until relieved.
  • Prepare , manage , and deliver reports and operational status updates via document creation and daily operation al calls.
  • Drive customer service through optimization of operational performance .
  • Responsible for identifying, assessing , preparation, and implementation of solutions to operational issues on a tactical and strategic basis . Elevate issues as required.
  • On-the-day direct responsibility for the leadership and decisions making oversight of the functional operational teams
  • Route and maintain planned aircraft routings for a TBD operational window

Job Requirements:

  • Willing to undergo continuous career development training programs and cross departmental training.
  • Ability to deal with stressful situations using diplomacy
  • Strong analytical, problem solving, decision making, organization and communications skills required
  • Ability to proactively identify problems, issues, opportunities and solution
  • Able to work under minimal supervision

Qualification & Experience:

  • Minimum 3 years flight operations experience in a complex and dynamic airline environment required
  • High degree of motivation and commitment to work in a fast paced, dynamic, changing environment
  • Minimum 2 years’ experience with Sabre software applications
  • Previous leadership experience with strong facilitation and mentoring skills is required
  • Operational experience within an Operations Control environment or related training from an accredited institution is an asset

Job Details:

Company: Swoop

Vacancy Type: Full Time

Job Location: Surrey, British Columbia, CA

Application Deadline: N/A

Apply Here


To apply for this job email your details to bfdirb6788@gmail.com