Swissport Job Application – Commercial Head

Website Swissport

Job Description:

Lead all sales & commercial activities in line with the Regional business plan and sales strategy to achieve revenue, sales and profit targets in alignment with the global & regional objectives, whilst ensuring full compliance with Swissport’s governance, policies and procedures. Maximize sales & profitability of the business in close cooperation with the country / cluster commercial teams.

Job Responsibilities:

  • Develop sales plans, activities and strategies to manage the day-to-day activities of the sales team/Business Unit Managers/Station Managers in order to implement the organization’s overall sales strategy
  • Oversee the execution of business development objectives; new business bid preparation; proposals and agreements in accordance with SOP
  • Ensure that newly won bids are profitable by implementing control mechanism (pro forma) and share with the respective departments (finance and management)
  • Propose, develop and execute new sales plans to ensure the organization’s sales volume and profitability objectives are met in line with regional plans
  • Contribute to the development of sales, customer retention, advertising, pricing for area of responsibility
  • Coach business units and teams on the technical aspects of pricing, negotiation and customer service, sales techniques procedures, and standards that will help them achieve customer retention and sales targets
  • Prepare sales forecasts and budgets; monitor sales volumes, revenues, and costs against forecasts to identify problem areas and adapt procedures or re-allocate resources to improve the overall performance
  • Lead the development of sales strategies across the region, service lines and broader portfolio of customer accounts and advise on policies related to pricing, contract negotiation and achievement of sales targets

Job Requirements:

  • Business Acumen: strategic and conceptual thinking and excellent commercial/business acumen
  • Results Orientation: achieve or exceed targets
  • Communication: build commitment and buy-in by communicating convincingly across all stakeholders
  • Negotiation: lead major complex negotiations
  • Customer Orientation: strategic approach to developing customer relations
  • Higher education/university degree
  • Building Partnerships: relationship building skills at all levels both internal and external
  • Proven success record in commercial sales (preferably in the aviation sector)
  • Leadership: lead people/teams indirectly in a multicultural environment
  • In-depth industry knowledge

Qualification & Experience:

  • Key Account Management experience in relevant industry

Job Details:

Company: Swissport

Vacancy Type: Full Time

Job Location: Miami, FL, US

Application Deadline: N/A

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