Swissport Careers – Airside Services Supervisor

Website Swissport

Job Description:

The Airside Supervisor is a critical frontline operational role where you will have responsibility for the safe airside operation and our front-line team members.

Job Responsibilities:

  • Conduct and provide team feedback as and when needed.
  • Lead by example in order to ensure we deliver safe on time departures to all our clients.
  • Ensure available resources are used to the optimum level (monitor and control overtime payments).
  • Ensure compliance with all SOPs and policies in order to meet or exceed regulatory standards and deliver the desired customer service experience.
  • Hold Team Briefings.
  • Support and identify training needs and where required train, coach and mentor the team.
  • Ensure all safety and security processes and procedures are always complied with.
  • Create & maintain a progressive, open feedback culture by managing the performance of employees.
  • Ensure Compliance with all Uniform & PPE Requirements.
  • Manage and contribute towards change within the operational environment and maintain commercial awareness in identifying new business opportunities.
  • Ensure the strict implementation of the Airside Services budget such as overtime spend and sickness policy.

Job Requirements:

  • A desire to lead and develop other teams and team members.
  • Fluent spoken and written English (additional languages beneficial)
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • To have undertaken or be prepared to undertake active supervision within three months of being appointed into role

Qualification & Experience:

  • Experience working in aviation, ideally in an airside operational role.

Job Details:

Company: Swissport

Vacancy Type: Full Time

Job Location: Cardiff, GB

Application Deadline: N/A

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