Swissport Jobs in London – Aircraft Services Supervisor

Website Swissport

Job Description:

Support and deputise for the Duty Manager / Station Manager in order to manage the day to day cleaning operation at the airport for which you are responsible, ensuring that customer requirements are met and exceeded within the appropriate budget for your base. Close customer contact and management of the team to ensure that the highest standards are achieved is very important. Health and Safety policies, Ramp Awareness, Training and Operational Excellence will play a key part in this role

Job Responsibilities:

  • Supervision, support and development of the staff at your base identifying training requirements and be responsible for carrying out such training as appropriate
  • Deputize for the Duty Manager / Station Manager as and when required
  • Supervise the smooth running of the day to day operation at your respective airport
  • Ensure relevant administration duties required by Head Office are complete
  • Liaise with Duty Manager / Station Manager on any operational delays / incidents, additional work achieved and any other detail as from time to time may be required
  • Ensure regular customer contact locally ensuring all issues receive a proactive and positive approach referring to Duty Manager / Station Manager where necessary
  • Ensure compliance to relevant ISO Quality Standards
  • Comply with all UK / Ireland /EU legislation as well as airport authority and carrier security requirements
  • Daily review of operational performance, structure and staffing levels reporting any issues to Duty Manager / Station Manager.

Job Requirements:

  • Good working knowledge of aviation operations and all round operational skills relevant to the location
  • Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
  • Good communication skills, Man Management, Customer Services skills
  • Be physically fit enough to work in confined space (aircraft) and lift heavy weight as required
  • Willingness to work in inclement weather
  • Ability to stock control
  • Able to work as a team in a fast paced environment
  • Ability to work under pressure and use own initiative
  • Ability to travel to the airport at times where public transport is not available
  • Physically fit, able to work in a manual environment
  • Must meet all the security requirements to CRC /CTC levels
  • Ability to follow processes and procedures and apply flexible approach when required
  • Ability to speak and understand the English language

Qualification & Experience:

  • Proven experience gained in either cleaning, aviation, ground handling or similar industry
  • Minimum of 2 years staff supervision experience

Job Details:

Company: Swissport

Vacancy Type: Full Time

Job Location: London, GB

Application Deadline: N/A

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