Stop and Shop Jobs – Assistant Manager

Website Stop & Shop

Job Description:

The Assistant Store Manager is responsible for ensuring the sales and profitability while helping to achieve best in class customer service in their departments.

Job Responsibilities:

  • Manage daily activities including sanitation and safety. Merchandising department presentation, payroll and productivity and administration
  • Manage Customer Service Departments regarding general operations, sales, and profitability
  • Manage the recruitment, hiring, orientation, managing people development and maintaining diversity of Front-end.
  • Responsible for overseeing Front-end operations, Cash Office, and ensuring highest level of customer service.
  • Accountable for: scheduling and conducting interviews and involving other managers as appropriate; coordinating orientation, new hire and department specific training with CTP Coordinators; following up on associate development plan implementation and AMT progress; documenting front-end associate performance issues; attending or coordinating job fairs; analyzing store turnover figures and developing action plans with appropriate department managers; counseling and coaching associates; resolving customer issues; responding to donation requests; attending and or coordinating local community events; and managing fund raising events and gift card program.
  • Manage store community and customer relations.
  • Create a culture of best in class customer service

Job Requirements:

  • Ability to influence and communicate cross functionally
  • Highly motivated, results-oriented, and a self-starter
  • Demonstrated leadership and management skills
  • Excellent written and verbal communication skills
  • Ability to multi-task
  • Effective organizational and time management skills
  • High level of customer service skills
  • Ability to think creatively and strategically

Qualification & Experience:

  • Bachelor’s Degree
  • 1 – 3 year’s supermarket retail experience

Job Details:

Company: Stop & Shop

Vacancy Type: Full Time

Job Location: New Bedford, MA, US

Application Deadline: N/A

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