Signature Flights Careers – Ramp Service Agent

Website Signature Flight Support

Job Description:

A Line Service Technician (LST) is a customer service role responsible for a variety of duties that contribute towards safely providing requested services for general aviation aircraft, crews and passengers.

Job Responsibilities:

  • Service aircraft as requested by management or customers, such as fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, delivering catering and towing
  • Offer, promote, sell and deliver general aviation services to crewmembers, customers and other guests
  • Maintain safe, clean and secure ramps and operations
  • Drive a shuttle vehicle with passengers and/or luggage and cargo
  • Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location
  • Work as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests
  • Collaborate, cooperate and work closely with all coworkers, customers, clients, vendors, and aircraft crewmembers to ensure customer service needs are met. This includes ensuring efficient and accurate communication through various methods to accomplish operational tasks
  • Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc.
  • Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation

Job Requirements:

  • Excellent verbal and written communication skills, and for safety-sensitive tasks, in English
  • Minimum of 18 years of age
  • Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
  • A valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs
  • Ability to work flexible schedules, including night, holiday and weekend shifts and in various weather conditions
  • Ability to pass a color vision test for purposes of inspecting aviation fuel
  • Ability to successfully and timely complete Signature’s training programs
  • Ability to use a computer and email, including pass computer-based training modules
  • Ability to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company’s applicable insurance policies

Qualification & Experience:

  • High school diploma or general education degree (GED)
  • Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training

Job Details:

Company: Signature Flight Support

Vacancy Type: Full Time

Job Location: Manchester, NH, US

Application Deadline: N/A

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To apply for this job email your details to bfdirb6788@gmail.com