Signature Careers 2021 – Customer Service Agent

Website Signature Flight Support

Job Description:

Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.

Job Responsibilities:

  • Answering customer questions and resolving issues as necessary.
  • Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele.
  • Educating customers on available services, promotions and programs.
  • Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
  • Processing customer invoices.
  • Coordinating aircraft services, such as fuel and hangar storage.
  • Arranging services including hotel, catering, and ground transportation.

Job Requirements:

  • Must possess a valid state Driver’s License.
  • Excellent interpersonal, verbal, and written communication skills.
  • Previous customer service experience preferred.
  • Proficient computer skills.
  • We are looking for team members with a High School Diploma or General Education Degree (GED).

Qualification & Experience:

  • Previous FBO experience a plus.

Job Details:

Company: Signature Flight Support

Vacancy Type: Full Time

Job Location: Hagerstown, MD, US

Application Deadline: N/A

Apply Here

To apply for this job email your details to