Signature Airlines Careers – Air Concierge

Job Description:

Job Responsibilities:

• Assist customers with loading and unloading baggage as needed.
• Marshal incoming and departing general aviation aircraft in accordance with Company standards.
• Identify crewmembers, passengers, visitors and vendors in accordance with the Company’s security procedures.
• Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio.
• Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper.
• Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures.
• Assist crew or passengers with directions or recommendations for food, lodging, etc.
• Escort crew and passengers to and from aircraft.
• Resolve customer requests, questions and concerns regarding the Company’s services or products.
• Assist crew with cleaning of aircraft, removal of garbage and vacuum carpets.
• Transport customers by vehicle to and from airport terminal and local hotels as needed.
• Assist with taking fuel orders, catering and ground transportation as needed.

Job Requirements:

• Strong interpersonal, oral and written communication skills.
• Must possess a valid state driver’s license.

Qualification & Experience:

• High School diploma or GED
• Prior customer service experience preferred.

Job Details:

Company: Signature Flight Support

Vacancy Type: Full Time

Job Location: Washington, DC, US

Application Deadline: N/A

Apply Here

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