Signature Aviation Jobs – Air Concierge

Website Signature Flight Support

Job Description:

Provides ground support and customer service for crew members and their passengers.

Job Responsibilities:

  • Transport customers by vehicle to and from airport terminal and local hotels as needed.
  • Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper.
  • Assist customers with loading and unloading baggage as needed.
  • Escort crew and passengers to and from aircraft.
  • Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures.
  • Resolve customer requests, questions and concerns regarding the Company’s services or products.
  • Assist with taking fuel orders, catering and ground transportation as needed.
  • Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio.
  • Identify crewmembers, passengers, visitors and vendors in accordance with the Company’s security procedures.
  • Marshal incoming and departing general aviation aircraft in accordance with Company standards.
  • Assist crew or passengers with directions or recommendations for food, lodging, etc.

Job Requirements:

  • Strong interpersonal, oral and written communication skills.
  • Must possess a valid state driver’s license.

Qualification & Experience:

  • High School diploma or GED
  • Prior customer service experience preferred.

Job Details:

Company: Signature Flight Support

Vacancy Type: Full Time

Job Location: New York, NY, US

Application Deadline: N/A

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