Ryanair Jobs in Glasgow – Desktop Administrator

Website Ryanair

Job Description:

The Infrastructure team are currently recruiting for a Desktop Administrator. Reporting to our IT Service Manager, this position is permanent and based in our Prestwick Heavy Maintenance Base

Job Responsibilities:

  • Responsible for the ongoing maintenance and future planning needs of the company’s desktop environment.
  • Evaluate applications and software patches for desktop applications to see if they will solve desktop issues
  • End-User/Client facing configuration of Office 365
  • Working Knowledge of Active Directory.
  • Support Triage steps to determine User, PC, Network, or Application problems
  • Network Printer installation / troubleshooting
  • Comfortable supporting mobile hardware (iPad, iPhone, Android)
  • Management and tracking of inventory through the full Asset Management Life Cycle
  • Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency.
  • Monitor, update, and manage a ticket queue with the goal of resolving issues within agreed SLA’s
  • Image Hardware.

Job Requirements:

  • Strong troubleshooting skills with PC hardware
  • Knowledge of Active Directory, Microsoft Exchange, Windows 10, Microsoft365, Citrix, Terminal Server, Backups, Printing, Symantec Antivirus, VPN, SCCM
  • Good team player
  • Excellent communication and documentation skills are essential

Qualification & Experience:

  • 3+ years hand on desktop support experience in a busy IT environment
  • Experience in remote and on-site PC fault diagnosis/troubleshooting

Job Details:

Company: Ryanair

Vacancy Type: Full Time

Job Location: Glasgow, Scotland, UK

Application Deadline: N/A

Apply Here


To apply for this job email your details to bfdirb6788@gmail.com