RBC Hiring – Foreign Exchange Officer

Website RBC

Job Description:

We’re looking for a Foreign Exchange Officer to join our team! In this role, you will have an opportunity to provide professional, attentive, and accurate service to clients using extensive knowledge of Foreign Exchange products and services. You will also fulfill complex transactions assuming ownership and personal accountability. This includes increasing profitably on Foreign Exchange transactions priced through the RFX system. The Foreign Exchange Officer will meet the immediate needs of the client by providing solutions and resolving issues, as well as listening to client’s needs, taking accountability to accurately complete transactions, and delivering a superior client experience with every transaction.

Job Responsibilities:

  • Grow spread Revenue on transactions priced by the IBC while retaining FX business clients
  • Deliver high quality, timely and error-free service to clients and service partners
  • Assume ownership (first point of contact) and accountability for the resolution of complex issues and concerns relating to Foreign Exchange transactions and associated wire payments ensuring escalation process is followed where warranted
  • Demonstrate Effective Call Handling
  • Responsible for the Negotiation of Foreign Exchange deals directly with Clients

Job Requirements:

  • Computer literacy – i.e. Knowledge of PC’s and Microsoft – related software
  • Excellent knowledge of Foreign exchange, Wire payment processes
  • Good knowledge of related products
  • Ability to embrace organizational change at an individual and team level
  • Effective written and oral communication skills
  • Very Good knowledge of RFX, RFT, Whistler
  • Demonstrated analytical and problem solving skills

Qualification & Experience:

  • Good organizational and interpersonal skills, tact and diplomacy

Job Details:

Company: RBC

Vacancy Type: Full Time

Job Location: Vancouver, CA

Application Deadline: N/A

Apply Here

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To apply for this job email your details to bfdirb6788@gmail.com