RBC Employment – Senior Business Initiatives Analyst

Website RBC

Job Description:

In this role you will support Portfolio Management applications and smaller to medium initiatives for Wealth Management Canada (WMC) for Fee Billing, CRM2 and Tax Initiatives. Partners with IT, Operations, vendors, and other Head Office groups to assess, research, and analyze problems that impact RBC WMC branches. Document business requirements in order to resolve system, process or business gaps and issues. Mandate of this role is assist in creating an optimal experience for WMC branches and to ensure proper support process is implemented and reinforced.

Job Responsibilities:

  • Assesses, researches, analyzes and documents application issues and enhancements raised by branches for Fee Billing, CRM2 and Tax Reporting.
  • Provide support and documentation for ongoing initiatives for Fee Billing and Tax Reporting.
  • Coordinates and assists with managing pilot groups and product/process roll-outs
  • Manage the planning and implementation of smaller to medium releases Fee Billing and Tax Reporting.
  • Work closely with IT QA and IT support support team on issues raised and when details are required for Production Support triage
  • Give direction to Project team on initiative priorities and severities on issues
  • Identifies, documents, and recommends solutions for support issues identified by the Business Initiatives, Managed Products, WMC Branches, Operations and Training & Practice Management teams

Job Requirements:

  • Undergraduate degree from an accredited university or equivalent experience
  • Fully proficient with MS Office (Word, Excel, PowerPoint, and Outlook)
  • Excellent verbal and written communication, presentation, and interpersonal skills
  • Ability to work effectively in situations involving rapid change, shifting priorities, and/or simultaneous demands
  • Proven collaboration and change management skills
  • Problem identification, analytical and resolution skills required to support escalated issue resolution and/or oversight requirements of complex processes/programs

Qualification & Experience:

  • 2+ years prior securities, tax/fee reporting, technology industry and/or wealth management related experience

Job Details:

Company: RBC

Vacancy Type: Full Time

Job Location: Toronto, CA

Application Deadline: N/A

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To apply for this job email your details to bfdirb6788@gmail.com