HR Operations Specialist – Staffing Jobs in Razorfish Los Angeles, CA

Website Razorfish

This Jobsfunter Listing is about Razorfish in Los Angeles, CA 2022

About the job

PLEASE NOTE: While Razorfish is currently fully remote, we anticipate shifting back into a hybrid model later this year. Because of this, strong preference will be given to candidates local to Los Angeles OR San Luis Obispo, California.

As a Resource Manager at Razorfish, your primary responsibility is to leverage your exceptional project management and people skills to promptly deliver high-quality staffing solutions including the management, fulfillment, and reporting of day-to-day staffing requests. You’ll effectively balance multiple high-priority assignments while developing partnerships across the business to provide the highest level of customer service.

You will collaborate with discipline leads to ensure target utilization of regions, understand current and predict future client resource needs, deliver reporting to project teams, lead status calls, work with team/project leadership to identify staffing gaps, and support the Director of Resource Management for any matter relating to resource management.

Specific Responsibilities:

  • Maintain team utilization targets and effectively pool and utilize resources from multiple offices
  • Oversee the direction, fulfillment, and reporting of day-to-day staffing requests with support from Capacity Partners
  • Contribute to reporting for utilization trends and forecasts
  • Initiate and manage staffing requests for both full time and contracting resources
  • Maintain and communicate key information to Capacity Partners about current projects, pipeline and resource forecast and provide daily job status updates to team members
  • Maintain an inventory of core skills and track team members’ skills by proficiency, frequency, and context of use
  • Ensure new hires are equipped to make an impact on their projects by providing project-specific guidance, familiarization, and training
  • Cast employees into open needs/working with Discipline leads to understand employee Strengths/Weakness/Growth Areas
  • Promote smooth workflow and communication between departments
  • Analyze and communicate availability levels for all departments
  • Ensure workflow progresses efficiently and projects/staff are juggled as priorities shift
  • Lead weekly staffing meetings
  • Understand capabilities (skill sets) and interests of resources and factor into staffing decisions
  • Maintain an inventory of core competency skills and track individual skills by proficiency, frequency, and context of use
  • Onboard new hires by preparing them for new assignments by providing project-specific guidance, familiarization, and training


  • Bachelor’s Degree strongly preferred
  • 3-5 years of resource management/staffing/workforce planning experience preferably in an advertising agency, a consulting environment, or in the creative industry OR 1-3 years of project/program management OR traffic management experience within a similar environment
  • Proven ability to manage complex initiatives to successful completion
  • Ability to promote smooth workflow and communication between industry teams, ensuring workflow progresses efficiently and projects/staff are shifted as needed
  • Experience assisting staff members with career development by coordinating team member development plans, coaching and mentoring with their managers and capability leads
  • Understanding of how skillsets and interests of resources factor into staffing decisions
  • Excellent Excel skills (pivot tables, filtering, and sorting, etc.) and resource management software, including Smartsheet
  • Relationship management and influencing skills
  • Sees connections and trends where others do not; looks beyond the obvious
  • Ability to take complex issues or situations and present them in a simple and easy to follow manner
  • Excellent communication skills — written and verbal/presentation
  • Outstanding organizational awareness and change management skills
  • Knowledge of process improvement and facilitation
  • Detail-oriented working style with a strong business focus
  • Outstanding organization and multi-tasking skills
  • Service-oriented attitude (flexible, personable, approachable)
  • Excellent negotiation and leadership skills operating with absolute professionalism and confidentiality
  • Highly collaborative team member that actively seeks out and tries to understand the opinions of others
  • Ability to prioritize workload and delegate to other operations team members
  • Ability to provide and receive feedback in a constructive manner
  • Shares information, ideas and opinions in a way that contributes to solutions
  • Listens well, communicates effectively, informs and involves others to achieve shared objective
  • Anticipate next steps and able to work independently
  • Demonstrates a strong work ethic that is determined, tenacious and tireless, a bias for action and extraordinary dedication to results
  • Consistently delivers projects and commitments on deadline
  • Maintains flexibility, can adapt to changing work demands, adjusts tactics when something isn’t working
  • Identifies root causes of and proactively provides solutions to problems
  • Works seamlessly across agency functions and with partner agencies
  • Stays abreast of industry, client and category trends

Additional Information

As part of our dedication to an inclusive and diverse workforce, Sapient Corporation is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at h[email protected] or you may call us at +1-617-621-0200.


Company: Razorfish

Vacancy Type: Full-time · Mid-Senior level 

Job Location: Los Angeles, CA

Application Deadline: N/A

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