Qantas Internship – International Cabin Crew

Website Qantas

Job Description:

Think of Qantas and there is that sense of familiarity, a feeling of warmth, and pride that this national icon represents to the world. Our crew are renowned for their world-class customer service, safety and operational excellence.

Job Responsibilities:

  • Easily build rapport and trust in a team and positively contribute to the team’s performance
  • Be adaptable to any situation that may present itself in a sensible, warm and safe way
  • Take a caring approach when interacting with customers. An example being when offering our customers food, beverages and any other assistance they may need on-board
  • Although not essential we are also seeking interest from people who speak the following languages – Hindi, Italian, Japanese, Mandarin, and Cantonese
  • Follow and be compliant in all Company procedures and policies
  • Appreciate cultural diversity and sensitivity towards customers who may need extra help such as children travelling alone, nervous flyers or customers who may not have English as their first language
  • Be trained and confident in aircraft safety procedures and first aid, and pass all training and assessment requirements
  • Understand our customers, anticipate their needs and take responsibility in providing a superior customer service
  • Understand the importance of hygiene standards in-flight so all areas of the cabin are clean and fresh for our customers

Job Requirements:

  • An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 minutes unassisted
  • Minimum 18 years of age
  • Current Senior First Aid Certificate completed within the last 12 months (or be willing to obtain at short notice)
  • Height between 163cm-183cm
  • Australian or New Zealand permanent residency with unlimited working rights
  • Current CPR accreditation (The CPR component is only valid for 12 months and a refresher course must be completed if expired) (or be willing to obtain at short notice)
  • Responsible Service of Alcohol ‘Statement of Attainment’, from a Nationally Accredited Provider which you would need to have by the end of the recruitment process (or be willing to obtain at short notice)

Qualification & Experience:

  • Customer or hospitality service experience or previous experience in the Airline Industry

Job Details:

Company: Qantas

Vacancy Type: Full time

Job Location: Melbourne, Victoria, AU

Application Deadline: N/A

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