HR Applications Engineer (Workday) (Remote) Vacancies in Premier Research United States

This Jobsfunter Listing is about Premier Research in United States 2022

About the job

Description

Position at Premier Research

Premier Research helps highly innovative biotech and specialty pharma companies transform life-changing ideas into reality, targeting unmet needs in analgesia, neuroscience, oncology, pediatrics, and rare diseases.

We’re looking for an exceptional HR Applications Engineer to bring your passion to our team. You will be encouraged to grow professionally and personally while enjoying cross-functional partnerships with genuinely supportive colleagues, regardless of location or seniority. Most importantly, you will be using your skills to bring tangible hope to critically ill patients around the world. This position can be based remotely anywhere in the US.

At Premier Research, we are science-minded and heart-centered. Join us.

HR Applications Engineer is responsible for technical support of Premier’s enterprise software and information solutions product suite. This role will be responsible for ensuring performance and reliability of the HRIS system – Workday, and other HR/corporate systems, through day to day health maintenance and ongoing improvement efforts. This role will be responsible for managing and administering all technical components of our HR platforms with a focus on integrations and security . Additionally, this role will be expected to assist on future implementation/upgrade projects and provide guidance to the business in the use of the tools according to best practice.

Responsibilities

• Provides technical support and administration of current applications that comprise the product suite
• Plans and performs system upgrades as needed
• Plans and implements a minimal risk, regular patching schedule for HCM products to ensure the business remains up to date
• Developers and maintains solid knowledge of both documentation for business processes supported by the systems and integration points and requirements
• Collaborates with integration team to provide required system data for consumption by other applications
• Maintains and updates integrations, calculated fields and other custom scripts as needed and according to best practices
• Works with corporate stakeholders to design and execute current HCM system test plans
• Defines and manages security models for supported systems
• Assists as needed with audit requirements
• Manages the evaluation, escalation, and resolution of issues with current HCM systems in collaboration with third parties as required.
• Supports projects through to completion while keeping project team members, stakeholders, vendors and senior IT management informed of issues and overall status
• Troubleshoots and resolves problems in response to alerts from monitoring tools, or trouble reports
• Interfaces with the software vendor on a regular basis to understand licensing, product capabilities and roadmaps, and escalates support issues as needed
• Manages time utilization to ensure that tasks are completed on or ahead of schedule, or that issues are escalated to project or IT management
• Supports the implementation of changes into the production environment after appropriate testing and approval
• Serves as the “super user” for HCM systems software and provides guidance on how best to utilize the software to meet requirements, as well as providing explanation and troubleshooting support to end users
• Supports quality assurance testing to validate the installed configuration and operation against detailed, technical specifications
• Gathers and analyzes business requirements from stakeholders and researches potential solutions
• Translates high-level technical specifications into specific product/service details
• Monitors and tunes the system to achieve optimum performance levels
• Develops, implements, and promotes standard operating procedures
• Carries out procedures to ensure that all HCM products and services meet organization standards and end-user requirements
• Successfully manages several competing requests by gathering actionable requirements, managing priorities, delegating tasks and demonstrating superior time-management
• Accurately records, tracks, and documents assigned trouble ticket requests to include all successful and unsuccessful decisions made, along with all actions taken, through to the final resolution as evidenced by prioritizing, scheduling, and engaging in the problem-solving process
• Mentors and coaches junior staff, as applicable

Education, Skills & Competencies

• Bachelors degree in Computer Science, Information Systems, or related discipline, or equivalent combined education and experience
• BS degree and 2-5 years experience administering HCM products, or an equivalent experience of 4+ years with significant technical HCM experience in IT
• 1+ years experience administering integrations and Security within Workday or other HRIS
• Experience implementing new Workday/HRIS modules alongside implementation partner(s) preferred
• Understanding of Web services and integration mechanisms
• XML and/or XSLT experience preferred
• Fluent verbal and written English
• Excellent team player; collaborative and consensus builder
• Ability to multitask and work effectively in a fast-paced environment with changing priorities
• Strong verbal and written communication and negotiation skills
• Excellent organizational and time-management skills, able to prioritize work to meet deadlines
• Strong desire to learn new skills and expand technical experience
• Accountable, dependable and strong commitment
• Customer service focused in approach to work both internally and externally
• Maintains a positive, results orientated work environment

Company: Premier Research

Vacancy Type: Full-time · Entry level 

Job Location: United States

Application Deadline: N/A

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