Jobs at Porter Airlines – Flight Operations Systems Analyst

Website Porter Airlines

Job Description:

Reporting to the Manager, Airline Systems, this position takes part in Porter initiatives from conception to post production. As part of a small but growing team, you will play a key role in enabling Porter’s rapidly growing business environment through technology by integrating Porter’s Flight Operations Systems with other key corporate systems such as Reservations, Finance, CRM and the Web, as well as exposing and enhancing the functionality available through the Flight Operations system.

Job Responsibilities:

  • Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
  • Work with the Operations teams to identify, define and document critical path requirements
  • Responsible for analyzing and identifying strengths and weaknesses of Porter’s business processes and suggest areas of improvement
  • Serve as a direct point of contact for all system related requirements surrounding operations
  • Suggest areas for improvement in internal processes along with possible solutions
  • Maintain and support multiple projects and deadlines
  • On-going participation in the phased Porter Systems deployment and roll-out including establishing product requirements, solution design, documentation, implementation and training deliverables
  • Continuously analyze the competition to ensure Porter’s position is above satisfactory
  • Work with Technology team to translate the company needs into detailed requirements while applying and customizing existing technology to meet those needs
  • Work with team management to ensure fiscally successful projects
  • Document organization’s direction, structure, business processes and requirements for various company- wide projects

Job Requirements:

  • Ability to communicate clearly with business users and project management
  • Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional
  • Ability to work on multiple projects with multiple deadlines
  • Clearly articulate ideas and thoughts verbally
  • Ability to innovate and provide functional applications with intuitive interfaces
  • Proposes solutions to problems and considers timeliness, effectiveness, and practicality in addressing client needs
  • Ability to construct user guides and documentation
  • Listens to others and is open to input from team members

Qualification & Experience:

  • Experience implementing, supporting and enhancing Flight Operations, Crew Management, Planning and Scheduling modules at an airline
  • Experience integrating Operations applications to a variety of other applications including Finance, CRM, Maintenance, etc.
  • Experience (3+ years) with a Flight Operations software and their different functions (Flight Planning, Crew tracking, Flight management). NavBlue systems experience preferred with focus on crew management
  • Bachelor’s degree in computer science or engineering (or equivalent) preferred
  • Ability and experience setting up multiple environments for testing and development purposes

Job Details:

Company: Porter Airlines

Vacancy Type: Full time

Job Location: Québec, QC, CA

Application Deadline: N/A

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