Porter Airlines Careers – Customer Service Representative

Website Porter Airlines
Job Description:
Reporting to the Station Manager, Montreal, the Customer Service Representative contributes to the efficient day-to-day operations of the department.
Job Responsibilities:
- Perform pre-flight check-in procedures by assigning seats, making gate announcements, issuing boarding passes and boarding the flight
- Monitor carry-on luggage and aircraft doors
- Assisting arriving passengers and oversee the International Arrivals baggage area
- Provide high quality customer service
- Check-in passengers for flights at the ticket counters by assigning seats, directing passengers to their gates, and checking documentation for flights while ensuring the timely and accurate delivery of passenger luggage
- Complete reports (BIR’s) and handle entire tracing to recovery of mishandled bags
- Assist passengers with special needs such as disabled and wheelchair passengers, and unaccompanied minors
- Provide assistance to passengers whose baggage is mishandled or damaged
Job Requirements:
- Have a proven positive track record when handling difficult situations and customers
- Possess the ability to multitask
- Knowledge of baggage services handling procedures will be preferable
- Ability to work on a permanent basis in Canada
- Need to be detailed oriented
- Ability to work well in a team
- Dependability (must have a clear attendance record and reliable on time reporting for work)
- Ability to obtain necessary security clearances
Qualification & Experience:
- Experience in a customer service environment, preferably in the airline industry
Job Details:
Company: Porter Airlines
Vacancy Type: Full time
Job Location: Montreal, QC, CA
Application Deadline: N/A
jobsfunter.com
To apply for this job email your details to bfdirb6788@gmail.com