Training Specialist vacancy in PLK Communities Cincinnati, OH

Website PLK Communities
This Jobsfunter Listing is about PLK Communities in Cincinnati, OH 2022
About the job
As a premier owner and manager of residential properties, PLK Communities specializes in the acquisition, redevelopment, and management of high quality apartment communities.
Currently, we are in search of an enthusiastic full-time Training Specialist.JOB DESCRIPTION
Training Specialist will work with the Director of Training and Development and Training Team. Will assist in the execution of training and employee development initiatives, which include but not limited to, developing, planning, organizing, implementing, facilitating, and evaluating training programs throughout the company.
Qualifications
3+ years in Residential Property Management
2+ years in Training, Managing, or similar role
Proven ability to train peers and coach others for a higher level of performance
Exposure to industry leading software (ResMan, Yardi, OneSite)
Exposure to LMS (Edge2Learn, GraceHill) is a plus
Excellent written/verbal communication and strong presentation/facilitation skills
Knowledge of delivery methods (ILT, VILT, eLearning, video, guides)
Experience in needs assessment, data collection, and analyzation to identify problems and offer solutions
Possess excellent conflict resolution skills, with the ability to address difficult or sensitive issues in a compassionate yet straightforward manner
Highly self-motivated and organized individual with ability to work independently and as a part of a team
Ability to think with a broad scope; must have growth mindset
Must have superior interpersonal skills; ability to get along with diverse personalities; tactful, mature, flexible
Ability to read and interpret documents, such as technical data, rules, operating instructions, and procedure manuals
Must have team building, motivational, and listening skills
Ability to maintain confidentiality
Highly proficient in Microsoft Office product
Ability to work in high levels of fast-paced work environment, adapt to change management and evolution of positionesponsibilities
Responsibilities
Conduct needs assessments as needed for any roles within the company
Evaluate KPI’s to measure and improve performance while impacting culture, employee engagement, development, retention, and company growth
Serve as a role model and positive representative for the company while maintaining a professional image
Enforce lease and other government rules and regulations, including but not limited to Fair Housing laws, safety codes, and local ordinances
Plan and facilitate already established ELEVATE training programs including Sales and Systems Treks for leasing, Property Manager Systems Trek
Assist in the development and implementation of new ELEVATE programs; including but not limited to all instructor led training, virtual training, eLearning, guides, procedural manuals
Conduct ELEVATE onboarding check-ins (30, 60, 90 days)
Create and monitor the effective transfer of knowledge from training programs to on-the-job performance (TPA, video shopping reports, etc.)
Report training performance in various evaluation techniques
Work alongside Training and Marketing Coordinator to help maintain training reports, schedules, participant records, training resource files, and team member transcripts
Remain informed of the trends in the industries of property management and training and development
Ensure all work and reports are completed timely and accurately
Assist Training Team and Director of Training and Development with any performance initiatives or other projects as necessary
Travel required on a regular basis
The purposed of this job description is to communicate the responsibilities and duties associated with the position of Training Specialist. While the above information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties might not be specifically addressed.
Every person is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.
It is imperative that you review closely these duties, skills, and physical requirements and that you understand that by signing the Job Description Acknowledgment, you are verifying that you can perform all the duties, have the skills, and possess the physical abilities necessary to perform the job as described.
Benefit Summary
Medical
Dental
Vision
Company paid Life and Short Term Disability
Voluntary Life
Long Term Disability
Flex Spending Account
Health Savings Account
401(k) with 4% employer match
Paid vacation and holidays
Paid company events
Paid community volunteering
Referral bonus
Rent discount potential
Company: PLK Communities
Vacancy Type: Full-time · Internship
Job Location: Cincinnati, OH
Application Deadline: N/A
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