Global Customer Support Representative Positions in Perception Point Petaẖ Tiqwa, Central, Israel

This Jobsfunter Listing is about Perception Point in Petaẖ Tiqwa, Central, Israel 2022

About the job

Global Customer Support Representative

Digi-Key is one of the fastest growing distributors of electronic components in the world. Since its founding in 1972, Digi-Key has been committed to offering the broadest selection of in-stock electronic components, as well as providing the best service possible to its customers, aiding engineers through the entire design process, from Prototype to Production. This has led the company to be highly ranked year after year in industry surveys in North America as well as Europe and Asia, in categories covering such facets of business as availability of products, speed of service, responsiveness to problems, and more.

Position Overview:

The Global Customer Support Representative is accountable, as part of a team, for supporting and interacting with Digi Key’s International and domestic customers, both internal and external, to address inquiries with in-depth knowledge of company products and services. This position proactively provides information and education to customers, as appropriate, about a variety of products & self-service programs Digi-Key offers in a variety of mediums including telephone/email/chat/text.

Responsibilities:

• Handle customer’s enquiries, complaints of Pre-sales and After-sales via call, email and web chat in a timely and professional manner.
• Process order/quotation submitted via fax, email and Internet
• Perform any other duties as assigned by supervisor(s) from time to time

Requirements:

• Experience in customer service/tele-sales/inside sales role is a plus
• Ability to learn and perform multiple tasks quickly and accurately
• Proficient in PC Skills, including Word Excel .
• Fluent in written and spoken English .
• Good telephone manner and communication skills.
• Good at English and Hebrew Typing

Company: Perception Point

Vacancy Type: Full-time 

Job Location:  Petaẖ Tiqwa, Central, Israel

Application Deadline: N/A

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