Customer Success Specialist Job in OrCam Jerusalem, Israel

Website OrCam

This Jobsfunter Listing is about OrCam in Jerusalem, Israel 2022

About the job

OrCam Technologies is pioneering a new era of personal AI by building the most advanced artificially intelligent tech out there.

We create award-winning solutions that are changing lives every day.

Are you looking to make a difference in people’s lives, are driven to help others succeed, and would like to be an integral point of communication in our company? If all above is true, then we want you on our Customer Success team!

We are looking for a high-level Support Professional.


  • Be a focal point of the company for all OrCam customers and partners primarily in the USA, Canada & the United Kingdom.
  • Empower our customers to achieve their goals.
  • Provide product onboarding, support services, and policy information to enhance customer user experience and satisfaction.
  • Resolve product and customer issues, and analyze and provide solutions using in-house troubleshooting.
  • Provide feedback to the company on the customer’s perspective and influence product quality and development.
  • Identify key power users and potential product beta testers in our community.
  • Contribute as a Team Player, to the overall team effort and customer success goals.

Job requirements:

  • English – Mother tongue or mother tongue level
  • Additional languages – an advantage (especially European languages)
  • Strong customer-facing and presentation skills
  • Customer service and support experience (especially on the phone)
  • Tech-savvy
  • Problem and conflict solving oriented
  • User experience in CRM, Word, Excel, SalesForce, or similar.
  • A background in Marketing and Education or Training is an advantage
  • Documentation skills
  • Patience, empathy, and attention to detail
  • Ability to Multitask

Hours of Work: 14:00-23:00, in our Jerusalem offices located in Har-Hotzvim.

We’re looking for people that have set their sights on making an impact.

If that’s you – click ‘Apply’ and begin your journey with us.

Company: OrCam

Vacancy Type: Full-time · Entry level 

Job Location:  Jerusalem, Israel

Application Deadline: N/A

Apply Here