Guest Service Representative Vacancies in North Central Group Chandler, AZ

  • Full Time
  • Chandler, AZ
  • Applications have closed

Website North Central Group

This Jobsfunter Listing is about North Central Group in Chandler, AZ 2022

About the job


The Chandler Courtyard is hiring a Guest Service Representative!

*****STARTING WAGE FOR THIS POSITION IS $15.00 TO $16.00 PER HOUR*****

The Final Wage Will Be Based On Experience

Join the team at Chandler Courtyard where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at Chandler Courtyard has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company’s commitment to excellence. We repay our team members with the following:Perks, Benefits, and Incentives:

Dedicated training and development, opportunities for promotion

On-Demand Pay – > work and get paid the same day!

Educational and Professional Certification assistance

Additional monetary $$ perks like:

Referral program for team members

Catch Of The Day Program –> Earn money for helping other team members and guests!

Everyone Sells –> Earn money for bringing in business to our properties!

Wellness Initiatives like:

Team Member Assistance Program with mental health resources

Virtual telehealth services

Health and fitness monthly reimbursement

TeleDoc Confidential Counseling

Hotel room discounts nationwide and free night stays at NCG hotels

Paid time off and anniversary day off with pay

Flexible schedules

Paid volunteer hours –> Earn money for community service!

Health, Dental and Vision plans

401(k) retirement plan

100% match on the first 3% and 50% match on the next 2% of team member contributions

Paid Sick Time

How do I make an impact on my team?Our friendly Guest Service Representatives provide attentive and courteous service, all while creating a memorable and personalized experience for our guests.

Greet and interact with guests in a warm, friendly, and professional manner

Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs

Promptly handle guest service requests and guest complaints to meet and exceed guest expectations

Work in cooperation with other departments to ensure a positive guest experience

Use computer system to make reservations, check-in, and check-out guests, and process payments

Perform tasks such as answering phones, maintaining a cash drawer, operating office equipment

Ensure safety and security of the property, staff, and guests

What does success look like in this role?

Motivated to maintain excellent customer service reputation

Strong oral and written communication and interpersonal skills

Strong attention to detail, organization, and follow-up abilities

Ability to work effectively and efficiently in a fast-paced setting

Reliability and honesty

Desire to contribute to a supportive and effective team

Availability to work a flexible schedule between days, nights, weekends, and holidays is a plus

Who is North Central Group?

North Central Group (NCG) is a real estate and hospitality leader with 25+ properties including Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, investors, and to the communities in which we live and work. Check out our jobs at www.ncghotels.com/careers and join our growing team!

North Central Group is an Equal Opportunity Employer.

Company: North Central Group

Vacancy Type: Full-time · Entry level 

Job Location:  Chandler, AZ

Application Deadline: N/A

Apply Here

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