Clerical, Contemporary/CUSP – Beverly Hills Positions in Neiman Marcus Group Beverly Hills, CA

Website Neiman Marcus Group

This Jobsfunter Listing is about Neiman Marcus Group in Beverly Hills, CA 2022

About the job


NEIMAN MARCUS GROUP

Neiman Marcus Group (NMG) has been the premier destination for luxury fashion and goods, superior service, and an elevated retail experience for more than a century. Today, 9,000 associates contribute to the success of NMG’s brands: Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow. There are 38 full-line Neiman Marcus stores in cosmopolitan markets across the United States and a sophisticated digital platform that attracts shoppers worldwide. Bergdorf Goodman operates two stores in landmark locations on Fifth Avenue in New York City and BergdorfGoodman.com, catering to loyal luxury customers globally. NMG also owns five Last Call stores and Horchow.com, an e-commerce site that offers premium furniture and home decor.

As an organization, NMG is on a transformational journey to become the preeminent luxury customer platform. NMG continues to deliver the best integrated customer experience and has evolved the business to succeed in the ever-changing retail landscape. NMG is a relationship business. What differentiates the organization from other luxury retailers are its unique assets: a strong store footprint, the most knowledgeable associates, an engaging online experience, solid brand partnerships, innovative digital and in-store experiences, the most loyal luxury customer base, and a strong balance sheet.

Our customers will always be at the center of everything NMG does. The company continues to reinvest in new technologies that enhance the customer experience. NMG meets customers where they are. NMG’s goal is to offer customers a seamless experience across its stores, online, and remote digital selling.

NMG’s priority is to develop a highly engaged and high-performing team where everyone belongs. The business attracts and retains best-in-class talent through unique offerings provided to associates in addition to standard employer benefits. These include an innovative way of working, associate discounts on merchandise, tuition reimbursement, associate hardship fund, and paid time off to volunteer, to name a few.

As part of NMG’s Environmental, Social, Governance (ESG) work, the organization is focused on driving its core value of being “All Heart.” NMG is also assessing its current environmental and social impact while developing a three-year plan to lead the luxury industry in its commitment and transparency to environmental and social sustainability. NMG strives to become an employer of choice, driven by a culture of Belonging. A dedicated team focuses on this journey, directly impacting how NMG conducts business throughout the workforce, workplace, and marketplace dimensions.

NMG has incredibly passionate and committed corporate and store associates. NMG offers associates an environment where everyone feels welcomed, nurtured, and empowered. Our associates are the heart of NMG. As an organization, NMG leads with love – love for customers, love for associates, and love for brand partners.

Description

A Sales Experience Clerical performs multiple administrative day-to-day tasks for a Neiman Marcus store to support an operationally excellent team while being a steward of Neiman Marcus.

Responsibilities & Duties

  • Communicates with supervisor to complete daily tasks and meet goals
  • Demonstrates operational skills through daily tasks
  • Completes re-ticketing, stock fill-in, and marks items out of stock
  • Processes and follows up on new receipts, return-to-vendor (RTV), SPIFF entries, special orders, and repair requests
  • Maintains stockroom organization and compliance with standards
  • Assists with markdowns as needed
  • Completes product research for managers and customers as requested
  • Maintains visual standards and upkeeps floor appearance
  • Assists with Special Events and Trunk Shows
  • Processes and reconciles Trunk Show invoices as needed
  • Partners with Service Centers
  • Logs and tracks orders using appropriate systems while communicating order status with Sales Associate
  • Supports daily department operations

Qualifications

  • Prior retail experience preferred
  • High School Diploma or GED preferred
  • Excellent oral and written communication skills
  • Strong attention to detail
  • Ability to work autonomously
  • Motivated and results-driven
  • Excellent customer service skills
  • “Win together” mentality
  • Proficiency with MS Office Product Suite preferred
  • Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
  • Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Passion for People

  • Collaborates with coworkers by exhibiting positivity, resourcefulness, and qualities of a team player
  • Effectively communicates both verbally and non-verbally with others
  • Inspires trust and dependability
  • Supports daily department operations

Passion for Business

  • Demonstrates perseverance and resilience when faced with business challenges or opportunities
  • Understands how individual work contributes to general department and company goals
  • Prioritizes tasks and uses effective time management practices to meet established deadlines
  • Completes work in an accurate and organized way
  • Seeks out and tries new ideas and solutions developed by others
  • Exhibits flexibility and remains calm in a changing environment

Passion for Personal Growth

  • Continuously builds skills and knowledge through training, coaching, and career experiences
  • Demonstrates a working knowledge and appreciation of the NMG business and the fashion industry
  • Conveys energy and enthusiasm for NMG and personal work
  • Adapts personal approach in response to diverse situations and people
  • Responds to unexpected changes in work environment with creativity and resilience
  • Establishes and upholds high personal standards for individual work and environment
  • Maintains a customer-centric mentality versus a solely store-centric one

Company: Neiman Marcus Group

Vacancy Type: Full-time · Entry level 

Job Location: Beverly Hills, CA

Application Deadline: N/A

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