MERCHANT BACK-OFFICE SUPPORT in MTN Provincia Lusaka, Zambia
Website MTN
Jobsfunter is listing this job opening under MTN in Provincia Lusaka, Zambia 2022 exclusively on jobsfunter.com
The key responsibilities for this role include but not limited to the following:
- Provides Bulk payment training and consultation to Corporate clients;
- Resolution of Mobile Money queries from Service Centers, Connect Stores, Agents, Merchants & Customer advice for walk in customers;
- Vetting of Kiosk Agreements;
- Files and codes documents in approved system for easy reconciliation and retrieval;
- Vetting, Processing and Creation of Agent lines;
- Provides assistance during UAT and Upgrade tests;
- Finance Operations – reversals, adjustments, bank engagement, partner float and liquidity support, National Financial Switch (NFS) reconciliations;
- Operational daily, weekly and ad-hoc reporting.
Candidate Requirements
- Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
- Diploma in relevant business-related field;
- Minimum of 1 years’ experience in business operations support.
Women are strongly encouraged to apply.
Note: that only shortlisted candidates will be contacted.
Company: MTN
Vacancy Type: Full Time
Job Location: Provincia Lusaka, Zambia
Application Deadline: N/A
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