Job Vacancies at Morrisons – Team Leader

Website Morrisons

Job Description:

To consistently deliver really great customer service by truly putting the Customer at the heart of everything you do, and focusing on the customer standards. To effectively communicate and coordinate the team of colleagues within the Home Delivery department consistently deliver outstanding performance and who demonstrate an uncompromising focus on the customer experience. Ensure the team follow the routines and practices required within the Home Delivery department to ensure on time completion of every order.

Job Responsibilities:

  • Engender a supportive and performance driven department culture where achievement and contributions are recognised and rewarded.
  • Engage colleagues both within your department and other departments to create a culture of cross functional working
  • Listen to our customers and build strong relationships across he store, using these relationships to continually improve the service levels across your department
  • Create an engaging Department environment where colleagues are trusted to place customers at the heart of everything they do and can actively contribute ideas for improvement
  • Deliver the company’s plan for service by creating a culture that delivers outstanding service to all our customers

Job Requirements:

  • Strong operational and technical knowledge of the department
  • Ability to build and maintain effective relationships
  • Able to work to strict deadlines
  • Able to effectively plan, organize and manage own and direct reports workload

Qualification & Experience:

  • Experience in developing and leading teams, coaching to build competence and confidence for high performance

Job Details:

Company: Morrisons

Vacancy Type: Part Time

Job Location: Swansea, Wales, UK

Application Deadline: N/A

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