Customer Support Representative – Native English vacancy in Moon Active Tel Aviv, Tel Aviv, Israel

Website Moon Active
This Jobsfunter Listing is about Moon Active in Tel Aviv, Tel Aviv, Israel 2022
About the job
Description
Moon Active is one of the world’s fastest-growing mobile game companies, providing entertainment for millions of active users across the Universe. The company is headquartered in the heart of Tel Aviv.
We’re looking for a Customer Support Representative to work with us on providing our players with a WOW customer experience.
Responsibilities
- Be the point of contact for our players
- Provide comprehensive information regarding the products and services offered by the company
- Work closely with QA and technical support to solve player’s technical issues
Requirements
- English proficiency both spoken and written
- Customer oriented, ability to assure customer engagement by managing support queries
- Time management skills to enable prioritization of tasks
- Strong problem solving/troubleshooting skills and communication with the different departments
- Can-do approach, creative and committed to improve and continuously learn
- Excellent social skills and strong ability to operate multiple applications and platforms
- A Team player
- Previous work experience in customer service or technical support is a huge advantage!
Company: Moon Active
Vacancy Type: Full-time · Entry level
Job Location: Tel Aviv, Tel Aviv, Israel
Application Deadline: N/A
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