Desktop Technician Positions in Modis Atlanta, GA

  • Contract
  • Atlanta, GA
  • Applications have closed

Website Modis

This Jobsfunter Listing is about Modis in Atlanta, GA 2022

About the job


  • Provide analysis and technical support to LifeWorks employees who work with Laptops, PCs and Printers using Windows and the Microsoft Office suite including Outlook
  • Diligently manage all service requests using issueequest tracking software ServiceNow
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide superior customer service
  • Contribute to our “problems and solutions” knowledge base used by all technical support analysts
  • Participate in documenting new specifications or standards for in-house applications and software
  • Actively participate in finding best methods of information management.
  • Configure, maintain and support for the both internal and external applications
  • Carry out any administrative tasks required by the position

Skills and Experience

  • Post-secondary education in Technical Support or equivalent
  • Minimum of 2 years supporting a desktop and networked environment
  • Ability to analyze, diagnose and repair various hardware problems as well as setup and configure computer equipment.
  • Experience supporting MS Office suite and tools (Word, Excel, PowerPoint and Outlook) in a networked PC environment with Windows
  • Have a good understanding of Active Directory.
  • Have a good understanding of MS Office 365
  • Experience in supporting IOS and Android devices
  • Use SCCM and Intune for the deployment of applications and operating systems.
  • Ability to work quickly, accurately, with short deadlines
  • Good team spirit and ability to take initiative
  • Flexibility, availability and attention to detail
  • Ability to learn new software programs
  • Ability to clearly communicate in English (French an asset)

Company: Modis

Vacancy Type: Contract · Mid-Senior level 

Job Location: Atlanta, GA

Application Deadline: N/A

Apply Here