Millionaire Airlines Jobs – Customer Service Representative

Website Million Air

Job Description:

The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers, pilots, and team members within the customer service department.

Job Responsibilities:

  • Record customer preferences in Million Air CSI system
  • Proactive preparation for all incoming aircraft
  • Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
  • Greet customers in a friendly, professional manner
  • Partner with line service team to meet and exceed customer’s service expectations
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoicing for services rendered to customers and pilots
  • Provides timely feedback to the company regarding service failures or customer concerns
  • Keep hospitality bar stocked with snacks and beverages

Job Requirements:

  • Must be able to lift 25 pounds
  • Possible exposure to hazardous noise levels, chemicals, fumes, and machinery

Qualification & Experience:

  • Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers

Job Details:

Company: Million Air

Vacancy Type: Full Time

Job Location: Albany, NY, US

Application Deadline: N/A

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