Excellence Manager careers in Kuehne+Nagel New York metropolitan area, PA

Website Kuehne+Nagel

This Jobsfunter Listing is about KuehneNagel in New York metropolitan area, PA 2022

About the job

Join Kuehne + Nagel in our open Excellence Manager role.

Your Role

Drive continuous improvement for Key Accounts within Kuehne+Nagel, this role will support the customer engagement cycle to maintain and extend Kuehne + Nagel’s share of wallet.

Your Responsibilities

Continuous Improvement

  • Establish a Continuous Improvement Program (CIP) with the customer
  • Arranging and leading CI workshops from internal preparations to customer CI sessions
  • CIP aimed at delivering tangible cost savings to customer via automation/digitalization, mode shift/conversion, process optimization, cargo consolidation, etc.
  • Sell CIP “gain share” model to customer, where possible.
  • Project Manage CIP’s, using DMAIC principles, leading workshops with customer and KN Business Unit &
  • Operational/Commercial Key Account Management
  • Track and report on CIP progress, per customer
  • Present detail oriented CI plans with the ability to see bigger picture and envision step-change scenarios
  • Sign-off and validate with customer each successful CIP implementation.
  • Educating and training others within our CI track
  • In addition to above, the position would also provide various customer support based on the output of the Continuous
  • Improvement project. Examples: Business Review Management,
  • Tender support, Sharing of best practices.


External / Customer

  • CI Leaders, Operations and management in Supply Chain, Logistics and Procurement
  • Other Customer stakeholders according to scope of business

Kuehne + Nagel Internal

  • Key Account Managers
  • Industry Champions / Sales management
  • Business and Functional Units
  • Operational Key Account Managers
  • Customer Solutions
  • Supply Chain Design

Your Skills And Experiences

Knowledge, Skills

  • Background in Supply Chain, Logistics operations or Logistics Service Provider (min 3 years)
  • Good understanding of Supply Chain Management disciplines (planning, sourcing, purchasing, transportation, warehousing & distribution)
  • Strong PC skills, including Microsoft Word, Excel, and PowerPoint (Visio and other mapping software/SAAS is a plus)
  • Strong project management skill set
  • The Ideal Candidate will have demonstrated problem-solving techniques
  • Ability to coach, facilitate and project manage within a matrix organization


  • Bachelors/First University Degree in Finance, Economics, SCM/logistics or Engineering
  • Masters/Second University Degree in Finance, Economics, SCM/logistics or Engineering is a plus


  • Strong customer orientation
  • Self-starter and result oriented
  • Commercial Acumen
  • Problem Solving and analytical skills
  • Good networking skills and team player
  • Assertiveness & Leadership is a plus
  • Consultative Selling is a plus
  • Willingness to travel
  • Fluent in English (spoken and written)


Company: Kuehne+Nagel

Vacancy Type: Full-time · Mid-Senior level 

Job Location: New York metropolitan area, PA

Application Deadline: N/A

Apply Here