Kering Jobs – Sales Channel Operations Specialist

Website Kering

Job Description:

Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.

Job Responsibilities:

  • Managing the order to cash flow of the allocated customer portfolio in a timely and accurate fashion
  • Driving and coordinating customer portfolio activities with relevant Sales and Operations functions towards customer service excellence, revenue targets and optimization
  • Ensuring compliance with business policies
  • Order proposal (where applicable) based on channel/customer/assortment or other relevant criteria
  • Proactive identification of missing orders against target and timely involvement of Sales towards customer chasing
  • Customer master data management ensuring timely maintenance, accuracy, completeness and integrity of all information including pricing
  • Backorders and open orders portfolio management to ensure a clean sheet
  • Support during sales events such as Buying Days/Sales Campaigns, brands/product presentations, customer visits, etc. through active participation in both organizational preparation and live execution.
  • Key sales/customer-related analysis and reporting to the benefit of both Sales team and customer
  • You will drive Commercial Returns Management in compliance with agreed trade terms as well as with official internal guidelines
  • Channel/customer portfolio analysis and landing estimation to the benefit of Sales and wider Operations Area

Job Requirements:

  • You have good business knowledge of order-to-cash flows
  • Proactivity and teamwork are your top priorities
  • You have working knowledge of Incoterms and customs rules
  • You are thoroughly customer-oriented
  • You are fluent in English, with any additional languages of significant advantage
  • You have a business related degree, or equivalent business experience
  • You can prove good working knowledge of Office Pack (Excel, Power Point, Word).

Qualification & Experience:

  • You have 2+ years of work experience in a B2B customer service environment
  • You are experienced with SAP usage, implementation of the same being an advantage
  • International Sales experience within a B2B environment of advantage

Job Details:

Company: Kering

Vacancy Type: Full Time

Job Location: Novara, IT

Application Deadline: N/A

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