Kering Careers – Customer Service Specialist

Job Description:

The Customer Service Team oversees priorities, invoicing, inter-company transfers, return authorizations, as well as, meeting financial forecasts.  This individual will serve as a liaison amongst communications with origin, Sales, internal/external Buying offices, Finance, Inventory Control, Accounts Receivable and Third Party Logistics Distribution Center.

Job Responsibilities:

• Translate four-digit color codes into three-digit NRF color code
• Manage upload of seasonal UPC’s and NRF’s into OpenText and InterTrade Catalogues
• Monitor and compile all necessary information outlining the lifespan of an order from Concentration to Invoicing for US Sales and Merchandising teams.
• Compile and communicate all necessary information needed to upload EDI orders with Wholesale accounts, in regard to seasonal buys, pricing, delivery and resolution of discrepancies
• Liaise between US Sales team and European based Customer Service team to ensure production delivery windows are adhered to
• Confirm seasonal price lists and pricing events
• Validate EDI transmission vs. booked orders
• Update shipping reports according to templates defined by US Sales team
• Ensure deliveries are met within the designated shipping window provided by US Sales Team or Supply Chain
• Manage order release according to delivery windows and Supply Chain instructions

Job Requirements:

• Intermediate Excel skills
• Detail oriented with strong ability to multitask
• Strong organizational skills
• Strong analytical and problem-solving skills
• Excellent communication skills, written and verbal
• Advanced ability to multitask
• Strong computer skills
• Thrive in a fast-paced environment
• High level of professionalism

Qualification & Experience:

• Bachelor’s degree
• 2+ years of relevant experience

Job Details:

Company: Kering

Vacancy Type: Full Time

Job Location: San Diego, CA, US

Application Deadline: N/A

Apply Here

jobsfunter.com