Floorplan Specialist Jobs in KAR Global Kansas City, MO

Website KAR Global

This Jobsfunter Listing is about KAR Global in Kansas City, MO 2022

About the job

This position is required to be on-site.

1100 MAIN ST STE 1500


What You’ll Do

  • Handle floorplanning of vehicles via email, text, phone calls, floorplan portals and own escalations.
  • Ensure that all floorplan related issues are handled to completion, or the relevant dept/ person has been alerted to assist
  • Verifying customers have enough available funds to purchase vehicle
  • Ensure invoices and titles are delivered to the correct floorplan company
  • Maintain a good flow of communication with the department employees and within the Corporation
  • Provide outstanding customer service and responsiveness that inspires customer confidence and loyalty.
  • Assure customer acceptance of and quality of resolution. Identify and escalate issues that require advanced knowledge or expertise.

What You’ll Need

  • Minimum of 1 year working in vehicle title processing. Additional experience working in automotive related customer service roles is strongly preferred.
  • Willingness to hustle, roll up sleeves and get stuff done. We are looking for a self-starter with the ability to work independently with minimal supervision
  • Strong communication skills – written and verbal
  • High level of attention to detail with strong organizational skills
  • Ability to solve problems and identify successful outcomes
  • Positive attitude with a customer first mindset
  • Ability to troubleshoot and resolve end-user issues and/or escalate issues appropriately
  • Data driven and curious about finding ways to improve the department.



Company: KAR Global

Vacancy Type: Full-time · Associate 

Job Location: Kansas City, MO

Application Deadline: N/A

Apply Here