Jet Airway Careers – Ramp Agent

Website Jet Aviation

Job Description:

The Line & Ramp Lead is responsible for leading their assigned shift, serving the customers’ needs, and the meeting the requirements of their aircraft in accordance with Jet Aviation policy and procedures.

Job Responsibilities:

  • Assists with aircraft and hangar cleaning, as needed
  • Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network
  • Executes hand signals in order to guide aircraft during arrivals and departures
  • Provides transportation for customers and pilots to and from aircraft, hotels, restaurants and other parts of the airport with courtesy van or bus, as needed
  • Communicates with employees and/or crew using radios in order to provide excellent customer service
  • Responsible for the overall operation of the flight line within established operating procedures as defined for Line & Ramp
  • Services Agent team members, including fueling, hangar stacking, towing, aircraft ramp parking, service equipment, facilities upkeep, etc.
  • Responsible for adhering to all safety policies and procedures by managing employees accordingly in the Senior Manager’s absence
  • Responsible for reviewing timecards of shift team members, setting schedules, and monitoring overtime usage
  • Assists in providing aircraft with ice, coffee, catering, and other necessary services
  • On point for shift communications and implementing directed activities from management

Job Requirements:

  • Must be able to obtain a certificate from NATA Line Service training program
  • Must be at least 18 years of age, with a clean driving record
  • Must obtain an Airport ID Badge within 30 days of employment
  • Ability to work flexible schedules and in various weather conditions as well as meeting minimum physical requirements of the job
  • Common courtesy and customer orientation
  • Must be able to obtain a motor vehicle operating permit (MVOP) within a reasonable (30-60 days) period
  • Must have proven knowledge of refueling procedures of general aviation aircraft and corporate aircraft, as well as working knowledge of towing procedures and techniques
  • Basic English language skills
  • Good communication skills

Qualification & Experience:

  • High School Diploma/GED or equivalent
  • 2-4 years of work experience
  • Two years’ related experience as a line service technician and/or training; or equivalent

Job Details:

Company: Jet Aviation

Vacancy Type: Full Time

Job Location: Boston, MA, US

Application Deadline: N/A

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