JD Jobs – Retail Supervisor

Website JD Sports

Job Description:

Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.

Job Responsibilities:

  • Have an understanding of the Customer Service measuring programme.
  • Ensure that targets are achieved and, where possible, exceeded.
  • Deal with customer complaints and enquires, providing the best possible outcome.
  • Provide assistance with the maintenance of standards on the sales floor.
  • Monitor staff service levels in order to maximize store sales.
  • Keep stock clean and presentable at all times.
  • Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
  • Provide customers with excellent levels of Customer service.
  • Use reports to assist you in product placement of key selling lines.
  • Ensure the personal appearance of sales staff is in line with company guidelines.
  • Utilize in-store devices, making sure that the customer is offered the whole product range.

Job Requirements:

  • Strong verbal and written communication skills.
  • Excellent Time Management skills
  • IT skills- Microsoft Outlook, Word and Excel.

Qualification & Experience:

  • Retail Supervisor experience would be advantageous.

Job Details:

Company: JD Sports

Vacancy Type: Full Time

Job Location: Edinburgh, Scotland, UK

Application Deadline: N/A

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To apply for this job email your details to bfdirb6788@gmail.com