JD Sports Jobs – Designate Manager

Website JD Sports

Job Description:

In this role, you will assist the Retail Management team in the day to day running of the designated stores within a specific area. Taking ownership of a number of duties while making sure that the stores KPIs are achieved. Furthermore, in the Manager’s absence, you will be the first point of contact, therefore you will motivate the workforce to drive sales and offer exceptional customer service while exceeding targets and maintaining the standards of the business.

Job Responsibilities:

  • Have an understanding of the Customer Service measuring programme, Customer Satisfaction Surveys
  • Ensure that targets are achieved and, where possible, exceeded.
  • Ensure that personal appearance and standard of dress for the internal team is in line with company guidelines.
  • Confident use of the store’s dashboard to analyze Footfall, ATV and Conversion.
  • Utilize in-store devices, ensuring that all team members are driving this at every opportunity.
  • Ensure that customers are given considerate and responsible service throughout their visit.
  • Deal with inquiries and complaints resolving the issue at the earliest opportunity in a professional manner.
  • Able to understand and interpret the relevant Oracle reports.

Job Requirements:

  • Excellent Time Management skills.
  • IT skills – Microsoft Outlook, Word and Excel.
  • Willing to travel.
  • Strong verbal and written communication skills.

Qualification & Experience:

  • Retail Management experience.

Job Details:

Company: JD Sports

Vacancy Type: Full Time

Job Location: Oxford, England, UK

Application Deadline: N/A

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To apply for this job email your details to bfdirb6788@gmail.com