JD Job Application – Cycling Store Colleague

Website JD Sports

Job Description:

To provide an excellent customer experience by offering expert advice and knowledge to help customers make the best choices that fulfil their needs. Take pride in and maintain excellent store standards and demonstrate GO’s mission and values.

Job Responsibilities:

  • Always exceed customer expectations by using GO’s customer service model ABC
  • Ask customers what was wrong with a product if it is returned and offer replacements or alternatives to ensure the customer`s needs are met
  • Create excitement around the products and the possibilities they offer, help the customer visualise the potential opportunities
  • Make customers feel welcome by acknowledging them when they enter the store
  • Observe customer buying signals help at the right time when it matters most
  • Show a genuine interest in the customer’s needs to identify and recommend the right products to fulfil the customer’s needs
  • Replenish and maintain stock levels to ensure a high availability
  • Take ownership of personal development by keeping up to date with product knowledge

Job Requirements:

  • Basic IT skills would be preferred
  • Excellent team worker
  • Excellent problem solver
  • Clear, confident communicator with excellent verbal, listening and written communication skills
  • Technical cycling qualifications are welcomed but not essential
  • Time Management
  • GCSE in Maths and English is preferable
  • Attentive and keen eye for detail
  • Ability to read customer cues
  • Ability to demonstrate you have worked in a team effectively
  • Knowledge of outdoor and cycling products is an advantage but not essential

Qualification & Experience:

  • Relevant experience of retail or similar service focused role
  • Experience of working in a high performing team
  • Experience of effectively prioritizing workload to achieve goals and objectives
  • A background in cycling and end user experience is preferable

Job Details:

Company: JD Sports

Vacancy Type: Full Time

Job Location: Bristol, England, UK

Application Deadline: N/A

Apply Here

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To apply for this job email your details to bfdirb6788@gmail.com