Homebase Recruitment – Showroom Advisor

Website Homebase

Job Description:

People don’t just visit us for a tin of paint or a packet of screws. They’re looking for fresh ideas and inspiration for their home and gardens.  To make their house a home.  And that’s what makes a career at Homebase so rewarding. As a Showroom Advisor your role will be to deliver a Homebase journey to our customers, ensuring they receive a great and memorable service right from the very start of their journey while choosing their new kitchen, bedroom or Bathroom. Your role will be to build relationships with potential customers and gain high quality leads to support the Design Consultants and support the showroom sales performance.

Job Responsibilities:

  • Have overall responsibility for the standards on our showroom, including the implementation of promotions
  • Be aware of the external sales environment /carry out competitor visits using the observations to support Homebase performance
  • Support the Design Consultant team members by helping the customer through the early stages of the customer journey and creating high quality leads
  • Deliver memorable service and an outstanding customer experience through the Homebase customer journey to deliver both my personal targets and support the total Showroom targets
  • Help create and maintain an inspirational display in the showroom, ensuring it is clean, clear of snagging and supported with the latest POS materials
  • Customers find inspirational solutions for their projects, providing an industry leading service, from the first meeting
  • Promote all of our services including finance and installation (where available), and follow process to ensure remedial costs are minimized

Job Requirements:

  • Strong communication and relationship building
  • Commercially aware
  • Self-motivated

Qualification & Experience:

  • Experience with a customer experience environment

Job Details:

Company: Homebase

Vacancy Type: Full Time

Job Location: Northampton, England, UK

Application Deadline: N/A

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