L1 Specialist -Commercial HC vacancy in HCL Technologies Pennsylvania, United States

Website HCL Technologies

This Jobsfunter Listing is about HCL Technologies in Pennsylvania, United States 2022

About the job


SR Number

C3I/C3I/2022/1760015

Job Family

Domain (Healthcare)

Job Description (Posting).

To be responsible for providing customer service, resolving all customer queries, processing orders, explaining client products and handling complains. (1.) To develop strong working relationship with client assuring client satisfaction and work within agreed service level agreement. (2.) To document customer interactions and transactions recording the details of inquiries, complaints and comments. (3.) To follow all documented procedure to handle open casesorescalations. (4.) To resolve customer’s issuesorqueries effectively and efficiently assuring clear communication and customer understanding through multiple channels (like phone, email, live chat, social media etc. ) or escalate to appropriate contact.

Qualification

Degree

Skill (Primary)

Domain Competencies (BSERV )-Healthcare-Patient Management

Band

E0

No. of Positions

0

Employee Group

Business Line Hourly

Entity

BSERV

Auto req ID

1027790BR

Level-1

C3i DPO

Recruiter

Jason Rodriguez

Company: HCL Technologies

Vacancy Type: Full-time · Entry level 

Job Location: Pennsylvania, United States

Application Deadline: N/A

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