Jobsfunter is listing this job opening under Hays in Birmingham,England,UnitedKingdom 2022 exclusively on jobsfunter.com
About the job
Your new company
A telecommunications giant with a customer base across both the public and private sectors. They are a global organisation; however, this role is focused on the UK&I business. Your business function delivers services to the UK&I business to ensure growth, effective competition, and enhance profitability. You can be based out either out of their Birmingham, Manchester, or Bristol offices. You will be welcomed into an open and friendly team that share knowledge to ensure everyone’s success.
Your new role
You will be working to ensure operational change via root cause management and implementing process improvements to improve the overall customer experience. By implementing operational change, you will support the effective implementation of transformational programmes. You will support teams including technical, assurance, transformation, and within the wider company.
What you’ll need to succeed
You will need excellent stakeholder management skills, as you may be working with product and process owners who are change resistant. You will need to empathise with these owners and translate technical explanations to ease concerns. You will need to have an agile approach to working and have a welcoming attitude to ensure smooth integration with your team.
What you’ll get in return
You will be renumerated up to £65,000 – with the opportunity for hybrid working from a Birmingham, Manchester, or Bristol based office. You have the potential for bonuses and paid volunteer leave alongside the annual leave package. You will also have access to a wide range of discounts off company products.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now. If this job is not quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4277067
Vacancy Type: Full Time
Job Location: Birmingham,England,UnitedKingdom
Application Deadline: N/A