Hawaiian Airlines Hiring – Operations Manager

Job Description:

The Manager, Operations ensures Airport operations functions in the maximum productivity and efficiency and leads/directs employees in all matters concerning the airport operations.

Job Responsibilities:

• Manage relationships with other Operations Managers, with supervisors in other company divisions and with airport staff to ensure successful coordination of day-to-day airport operations work
• Resolve employee issues escalated by Leads and Chiefs in close coordination with Employee Support managers; manage compliance and regulatory reporting and associated follow-up with employees, including investigations, on-the-job injuries and drug and alcohol testing
• Manage daily planning and scheduling of people, equipment and resources and resolve questions and conflicts; set and communicate approach for resolving large-scale irregular operations, such as delayed flights, severe weather, natural disasters, etc.
• Lead and direct Airport Operations employees in matters concerning airport operations
• Ensure airport operations functions operate at maximum productivity and efficiency and that airport operations tools and equipment are in proper working condition
• Communicate to employees and ensure they maintain working knowledge of policies, procedures and service standards as well as the use of standard tools and systems; ensures policies and procedures are adhered to and enforced while maintaining the highest level of safety and guest service standards

Job Requirements:

• Flexible and adapt well to change
• Ensure that accountability measures are effectively maintained and that follow up on actionable items are done in a timely manner
• Flexible in working various shifts, and be on call and available to support irregular operations (i.e. flight delays/cancellations)
• Able to successfully manage multiple projects
• Computer skills required (Word, Excel, Outlook, Powerpoint)
• Must become GSC (Ground Security Coordinator) qualified within 6 months of starting/transferring into position. Will not be able to perform any GSC duties until properly qualified
• Obtain a Customs and Border Protection seal and be able to work in the Federal Inspection Site
• Possess excellent interpersonal skills and be able to work professionally and productively with all levels of employees in various departments

Qualification & Experience:

• 2 years of customer service experience
• High School diploma or equivalent education
• 1 year of supervisory or management experience

Job Details:

Company: Hawaiian Airlines

Vacancy Type: Full Time

Job Location: Las Vegas, NV, US

Application Deadline: N/A

Apply Here

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