Fpl Job Opportunities – Customer Service Representative

Website FPL

Job Description:

Employees in this role assist with basic customer requests and explain company policies to customers in a pleasant and professional manner. This position emphasizes public relations and effective revenue risk management as well as provides a variety of information regarding the company.

Job Responsibilities:

  • Transfers or refers sales leads accordingly
  • Responds to customer requests, inquiries or complaints
  • Uses company’s Predictive Dialer System as needed to contact customers regarding their past due accounts
  • Assists with agency inquiries and Medical Essential Service Program (MESP)
  • Identifies who will handle more complex calls
  • Performs other job-related duties as assigned

Job Requirements:

  • Experience: 0+ years

Qualification & Experience:

  • High School Grad / GED

Job Details:

Company: Univision

Vacancy Type: Full Time

Job Location: Thomasville, GA, US

Application Deadline: N/A

Apply Here

jobsfunter.com

To apply for this job email your details to bfdirb6788@gmail.com